Shipping & Returns
As of 2019 orders will be packed and shipped within 5 days of order payment. Preorders will ship on date stated. Shipping to FPO and APO available.
Shipping for soap products to U.S.A, and FPO, APO only at this time as soap and packaging requirements vary internationally.
No returns on used products (this includes raw fleeces that have been washed by buyer, and anything that has been dyed, as results vary upon experience and technique).
Unopened and undamaged products may be returned or exchanged at buyers expense.
If you have a problem with an order, or a product arrives damaged, please contact me so I can make it right.
Refunds are made on a case by case basis.
Shipping expenses will not be refunded.
This store is hosted on Squarespace Inc. They provide us with the e-commerce platform that allows me to sell my products and services to you. Your data is stored through Squarespace’s datastorage, databases and the general Squarespace application. They store your data on a secure server behind a firewall.
Payments are hosted through Paypal or in the case of direct payment, Squarespace stores your information under strict regulation set forth by the Payment Card Industry Data Security Standard (PCI-DSS)
At the moment, emails are only used for business transactions and tracking through the USPS. I currently do not send out email advertisements.